Refund and Returns Policy

We regularly ship our products all over the world.

Economy shipping costs vary depending on the weight of your package and your location. The shipping cost will be displayed in the payment system. Packages are sent by cheap postal services.

RETURNS & REPLACEMENTS

When a product is observed by customs, the buyer must follow the steps established by the customs of the destination country.

Please, carefully inspect your order upon receiving your delivery.If you receive damaged or defective merchandise, please contact us at sales@natura-andes.com and

we will gladly arrange a refund or provide an exchange for you. If you are not satisfied with your purchase you can return it within 60 days of receipt for an exchange, credit, or a full refund (excluding shipping charges).     All our products are guaranteed.

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